Shipping & Delivery Policy

Since Nayana Group provides digital and online services, no physical products are shipped. Please review our delivery policy for digital solutions below.

1. Service Delivery

All deliverables including websites, designs, digital marketing campaigns, software applications, and reports are delivered electronically through:

• Email communication
• Project management dashboards
• Secure cloud storage or download links

2. Delivery Timelines

Delivery timelines are mutually agreed upon during project confirmation. Any delays caused due to technical challenges, revisions, or client-related dependencies will be communicated promptly.

3. Downloadable Products

For downloadable items such as digital templates, licensed tools, or marketing resources, access will be provided within 24–48 hours after successful payment confirmation.

4. Non-Delivery Issues

If you do not receive your service or digital deliverables within the promised timeframe, please contact us immediately at info@nayanagroup.com for assistance and resolution.